Description and Requirements
Overview of tasks:
- Understanding the advertiser's profiles, needs, and expectations
- Answering the advertisers' questions by providing expert opinion and advice
- Playing a key role to determine company’s business targets
- Support end user and support services, including but not limited to outbound phone, email and other related activities for the purposes of customer service and satisfaction
What we expect:
- Excellent communication skills in Russian and English both written and verbal
- Experience in Customer Service, preferably in B2C or B2B environment
- Proven ability to deal with problems and solve them effectively
- Professional customer service skills: solutions mindset, helping nature
- Online advertising experience is a huge plus and preferred
- Educated / experienced in online sales or marketing
- Knowledge of traditional marketing ecosystems
- Passionate to learn and research
- EU citizenship or Latvian Residence Permit
What we offer:
- Attractive salary is up to EUR 1.380,- gross and fully paid training period
- Appealing bonuses for weekend and public holidays
- Private health insurance after 3 months of probation period
- Working as part of a dynamic and multicultural team, with flat hierarchies and a first-name workplace culture
- Advanced job opportunities in our internationally growing company
- Great office with modern workspaces in Jaunā Teika
- Positive international working environment
- Appealing benefits like regular fruit deliveries for a healthy lifestyle and free drinks
- Employee discount programs, providing partnerships with fitness centers and restaurants
- Attractive employee referral bonus programs
- Intriguing and diverse responsibilities
